By George Davidson
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Perfect Letters and Emails for All Occasions George Davidson This eBook is copyright material and must not be copied, reproduced, transferred, distributed, leased, licensed or publicly performed or used in any way except as specifically permitted in writing by the publishers, as allowed under the terms and conditions under which it was purchased or as strictly permitted by applicable copyright law. Any unauthorised distribution or use of this text may be a direct infringement of the author’s and publisher’s rights and those responsible may be liable in law accordingly.
When printing business letters from a computer, it is wise to follow the official recommendation of using 12-point as your print size; however, if you feel that 12-point is rather large, 11-point is acceptable. Nothing smaller than that will do, though. • A sans serif typeface (that is, one like this in which the letters do not have tiny decorative strokes at their tips) is also often recommended as being easier to read than a serif typeface (one that has the little decorative strokes). However, many people prefer the look of a serif typeface.
Politeness is all If you want results, be polite. Remember: ‘There’s no excuse for abuse’. • Do not write anything that you wouldn’t say to someone face to face. • Do not write anything that would hurt the other person’s feelings. • Do not question your correspondent’s sanity, morals or parentage. • Do not impute motives you cannot possibly be sure of. • Do not assume the truth of what you cannot possibly know for certain. • Close with a short final paragraph thanking the person for their help, asking for a response, etc.