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This e-book offers a entire overview of the contribution of community research to the knowledge of tourism locations and firms. It discusses either the theoretical and methodological underpinnings of community research after which illustrates the relevance of this process in a chain of tourism functions.

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Extra resources for Network Analysis and Tourism: From Theory to Practice (Aspects of Tourism)

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Car park attendants, street cleaners); secondly, regular consultation of tourism department/planning departments on matters of planning and conservation; and thirdly, regular consultation between the tourism officer(s) and technical services department on matters of car parking, street cleaning and public convenience provision. The work of Porter (1990, 1998) and others has contributed to the idea that networks represent coalitions of collective action, which are preconditions for innovation and community capacity building.

Effectively, destinations can be thought of as loosely articulated networks of enterprises, governments and other organisations. Collectively, they have the overall goal of ensuring both the competitiveness and sustainability of the particular destination. This is potentially a problem when examining a knowledge management 44 Part 1: Qualitative Approaches to Tourism Network Analysis approach to destinations, as the majority of the literature and applications are concerned with an individual organisation.

Networks and Social Capital The area of networks and social capital is a very active one for academic research and a number of reviews have been developed (Adler & Kwon, 2002; Borgatti & Foster, 2003; Burt, 1997; Coleman, 1988; Kogut, 2000). Glover and Hemingway write that: Social capital lies in the persistent social ties that enable a group to constitute, maintain, and reproduce itself. Such ties establish reasonably clear boundaries through mutual recognition and obligation. They also allow group members potential access to resources held by others in the group, thus enabling an individual to increase financial capital through loans or information from another group member, expand embodied cultural or informational capital through connections to experts and connoisseurs, or enhance institutionalized cultural capital by ties to organisations that bestow valued credentials and honorifics.

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